learning & development

Domestic Inquiry

Mastering the Domestic Inquiry Process

This specialised training prepares HR professionals and management to conduct lawful, fair, and thorough domestic inquiries that stand up to scrutiny—reducing legal risks and financial payouts.

Key Issues Facing Companies

  • Inexperienced HR and management teams in inquiry procedures
  • Risk of compensation due to procedural errors
  • Lack of confidence during cross-examinations

How Back2Basics Supports Your Team

  • Proven DI frameworks aligned with Malaysian labour law
  • Training on examination-in-chief, cross-examination, and handling witness surprises
  • Review of template documents and formal letters used in DI

2-Day Course Breakdown

Day 1: Understanding & Setting Up the Inquiry

  • Objectives of a Domestic Inquiry
  • Legal compliance & principles of natural justice
  • Preliminary steps in setting up a DI
  • Conducting the inquiry

Day 2: Execution, Examination & Reporting

  • Conducting fair and unbiased proceedings
  • Examination-in-chief & cross-examination methods
  • Managing evidence and witness accounts
  • Reviewing proforma letters and final DI report templates

Let’s Talk About Your HR Needs

Want to ensure your team is legally equipped to conduct fair and effective domestic inquiries? Let’s customise a training session for your organisation.

Stay Connected with Us

Let’s Build Stronger Teams Together

Whether you need strategic guidance or practical HR support, we’re here to help.

+6012 516 2687
enquiry@back2basics.com.my
Ernest Balasingam

HRDCORP Registered Training
Provider

HR experts Malaysia, Industrial Relations consultant, talent management Malaysia
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